Unique Progress Software Seminar on 15th of April

X/E-Files services 10.000+ users worldwide

Progress and .NET = Microsoft XAML = X/E-Files

Innovation in Progress since 1986

Cost-effective Business Applications

Nederlands - nl-NLEnglish (United Kingdom)
Services Helpdesk and Support
Helpdesk and Support

Our remote IT Support Department fully focusses on ad hoc helpdesk issues.

This is  performed remotely on the basis of outtasking single tasks (incidents) or outsourcing complete helpdesk processes.

On the basis of a Service level Agreement (SLA) you can outsource your helpdesk support to us. From our Shared Services Center experienced professionals give you support by phone, Skype, MSN, Webex or remote log in on software and network related issues.

Our current helpdesk services are:

  • Progress OpenEdge systems (v6-v10)
  • Progress X/E Files™ systems(v1-v6)
  • SAP systems
  • PhP based systems (Joomla,Zencart, SugarCRM, ...)
  • Magento eCommerce systems

 


 
 
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